Contact information

Have questions about our Terms or anything else? We're here to help.

Email us at:
contact@nijiessence.com

We accept inquiries only via email and will respond within 24–48 business hours.

---

Our Promise to You:

• Our team responds to all inquiries within 24-48  business hours.

• To help us reply as quickly as possible, please avoid sending multiple emails about the same issue—this may delay our response.

We truly appreciate your patience and understanding. Thank you for choosing Niji Essence.

---

Customer Service Hours:
Monday–Friday, 9 AM – 6 PM (business hours)
Emails received outside these hours will be answered on the next business day.